  |
|
        
|
Escallate is unique in that we were founded by Health Care Professionals
for the HealthCare Industry. Our parent company EMP (Emergency Medicine
Physicians, LLC), does emergency room contract services for over 60+ Hospitals
and has a total staff of over 700 doctors throughout the country. Over
10 years ago, Escallate has been built from the ground up to offer state
of the art collection and accounts receivable management services for
healthcare providers nationwide. Escallate represents over 500 practices
and billing companies across the country in addition to the 60 hospitals.
A company is only as good as its people. Each member of our Management Team averages over 15+ years in the industry. Our collection specialists are also very experienced and understand the urgency and the expectations that our clients expect. The Health Care industry requires a high level
professionalism and at Escallate the very nature of our existence requires
that we operate at the highest level of professionalism. This applies
to our interaction with your patients and of course to you our clients.
To demonstrate our commitment, we have instituted a number of key steps
including: • FDCPA Compliance (Fair Debt Collection Practices Act)Our headquarters and call center is located in Northeast-Ohio. Our operations support outbound call campaigns across multiple time zones to provide coast-to-coast debt collection services, as per federal and state regulations. Our technology allows delinquent patients to make payments that can be processed 24 hours a day, 7 days per week via our Automated Tele-Pay System or through our web site. Of course ESCALLATE utilizes a variety of proven collection strategies to effect collections:
Our collection specialists undergo an industry leading training program that prepares them to maximize recoveries while staying within all the appropriate legal guidelines. In addition, they receive ongoing training on best-practices in telephone techniques and negotiation skills. Although debt collection in the Healthcare market will always be our niche, with the foundation described above, ESCALLATE continues to expand its operations and offerings to serve clients in a variety of markets and industries. We have built our operations and service offerings to be: • Flexible to meet your specific business needs in an ever changing economyTo that end, we continually improve our people, processes, systems, and services to generate results that meet or exceed our client's expectations. We believe that our growth and success will continue to be directly related to these quality-driven actions. In summary, ESCALLATE is ready to assist you, from "in-house" (a.k.a. first party) to outsourced (a.k.a. third party) A/R management and debt recovery programs, in either the Health Care, Consumer or Commercial markets. We look forward to establishing a mutually beneficial business relationship with you, and serving your organization's particular needs. Give us a call today!
|
|
 |
||
©2008 ESCALLATE l 5200 Stoneham Road Ste. 200 l North Canton, OH 44720 l Phone: (866) 460-2899 |
 |
|
