CONSUMER COLLECTIONS
EXPERTISE / TECHNOLOGY
/ COMPLIANCE /
PERFORMANCE
3rd Party Pre-Collect
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Escallate
offers customizable Pre-Collect Programs to help streamline your internal
collection efforts. These programs are sold on a flat-fee, per-account
basis, so clients are assured that all accounts receive the maximum level
of collection effort possible for the lowest possible costs (flat-fee
arrangements eliminate account inventory management variations in which
large balance or highly liquid accounts are “creamed” in order
to maximize a collection agency’s contingency fee). You get the
impact of a 3rd party agency at a fraction of the cost. Learn More
Bad Debt Recovery
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Our role & responsibility at Escallate, LLC is to ensure that your
placements are handled with professional care. Our operations department
is compliant with the Fair Debt Collection Practices Act (FDCPA), Fair
Credit Reporting Act (FCRA), and other state and federal regulations where
applicable. All Escallate employees are trained to comply with the laws
and regulations to ensure that all collection data is treated in a confidential
and respectful manner. Learn More – Link to Here:
Accounts are entered into our collection system within 24 hours of receipt.
The accounts are scrubbed by NCOA (National Change of Address) which is
tied to the US Post Office for updated address and telephone information.
Our representatives make several telephone attempts to secure payment.
Our collectors are incentivized for urgency payments, such as checks by
phone, credit cards, etc. After 60 days, all unpaid accounts are reported
to the credit bureaus. However, collection attempts are continued indefinitely.
Accounts are segmented by balance size, with the larger balance accounts
being handled by our higher balance specialty collectors. These collectors
are able to do extensive asset research and skip tracing. They also can
vary their collection strategy depending on each scenario they encounter.
The smaller balance accounts are assigned to a team of collectors who
utilize a variety of technologies such as our predictive dialer to drive
the collection process. The small balance strategy is more regimented
& process driven.
**add collection flowchart
Legal
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Escallate has partnered with Weltman, Weinberg & Reis Co, LPA (WWR),
a law firm that offers comprehensive litigation & national collection
services. WWR maintains a national network of attorneys across the United
States. They currently have over 90 attorneys and more than 950 employees.
Learn More – Link to Here:
Once an account is deemed as voluntarily uncollectible, the account is
forwarded to WWR for collections. The legal program consists of two phases
– pre-legal (Phase 1) and legal (Phase 2).
During Phase 1, WWR will attempt to collect the account without filing
suit. For approximately 30-60 days, the firm will attempt several contacts
with the responsible party in order to secure payment. Also during this
time, an asset search is performed in case the account does need to go
to suit.
If Phase 1 is unsuccessful, the account will move into Phase 2. During
this phase, upon client’s written approval, WWR will file suit on
the debtor in order to obtain a judgment. Once judgment has been awarded,
they will execute upon that judgment.
**add legal flowchart
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