PHYSICIAN PRACTICE COLLECTIONS
3RD PARTY PRE-COLLECT / BAD DEBT RECOVERY / LEGAL

Physician Practice collection solutions can extend the capabilities of your practice’s revenue by accelerating cash collection process. Escallate currently has contracted services for over 60+ Hospitals. We have a total staff that exceeds 700 doctors and over 500 practices throughout the United States. With a Management Team that averages 15+ years of experience, we pride ourselves on our recovery efforts that often exceed our client’s expectations.

Escallate offers customized solutions that cater to your specific needs. Our Website Payment Portal and 24/7 call center enables our company to quickly and professionally collect payments for you, our clients. We have implemented several tools such as: 3rd Party Pre-collect, Outsourcing, and Bad Debt Recovery, in order to enhance your Practice’s cash flow.

3rd Party Pre-Collect
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Escallate offers customizable Pre-Collect Programs to help streamline your internal collection efforts. These programs are sold on a flat-fee, per-account basis, so clients are assured that all accounts receive the maximum level of collection effort possible for the lowest possible costs (flat-fee arrangements eliminate account inventory management variations in which large balance or highly liquid accounts are “creamed” in order to maximize a collection agency’s contingency fee). You get the impact of a 3rd party agency at a fraction of the cost.

Bad Debt Recovery
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Our role & responsibility at Escallate, LLC is to ensure that your placements are handled with professional care. Our operations department is compliant with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and other state and federal regulations where applicable. All Escallate employees are trained to comply with the laws and regulations to ensure that all collection data is treated in a confidential and respectful manner.

Accounts are entered into our collection system within 24 hours of receipt. The accounts are scrubbed by NCOA (National Change of Address) which is tied to the US Post Office for updated address and telephone information. Our representatives make several telephone attempts to secure payment. Our collectors are incentivized for urgency payments, such as checks by phone, credit cards, etc. After 60 days, all unpaid accounts are reported to the credit bureaus. However, collection attempts are continued indefinitely.

Accounts are segmented by balance size, with the larger balance accounts being handled by our higher balance specialty collectors. These collectors are able to do extensive asset research and skip tracing. They also can vary their collection strategy depending on each scenario they encounter. The smaller balance accounts are assigned to a team of collectors who utilize a variety of technologies such as our predictive dialer to drive the collection process. The small balance strategy is more regimented & process driven.

Legal
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Escallate has partnered with Weltman, Weinberg & Reis Co, LPA (WWR), a law firm that offers comprehensive litigation & national collection services. WWR maintains a national network of attorneys across the United States. They currently have over 90 attorneys and more than 950 employees. Learn More – Link to Here:

Once an account is deemed as voluntarily uncollectible, the account is forwarded to WWR for collections. The legal program consists of two phases – pre-legal (Phase 1) and legal (Phase 2).

During Phase 1, WWR will attempt to collect the account without filing suit. For approximately 30-60 days, the firm will attempt several contacts with the responsible party in order to secure payment. Also during this time, an asset search is performed in case the account does need to go to suit.

If Phase 1 is unsuccessful, the account will move into Phase 2. During this phase, upon client’s written approval, WWR will file suit on the debtor in order to obtain a judgment. Once judgment has been awarded, they will execute upon that judgment.